What do people run into? What do they feel insecure about or what do they find unclear? Customer Service Feedback . In my experience this is a Whatsapp Number List very valuable collaboration. Agree to come over once a month and have a coffee. Ask around what the most common questions and problems are. How could the product avoid those most common e-mails? Input via the feedback widget on the site where people can express their opinion. My experience with this is that you mainly get negative feedback through this channel, probably because it is a handy tool for people who are annoyed by something and want to get rid of it right now. People are also less reserved in the Whatsapp Number List wording they use, probably because they are talking to an 'anonymous text field' and not to a person. Take a few deep breaths before opening the feedback printout for the first time. Exploring opportunities for global maximums with market and customer research. In addition to optimizing what is already there, also look for career opportunities. What 'global maximums' can you achieve, so that you better Whatsapp Number List serve your users? This is not a linear process, and it is not done in a week. How do you do that? In short: explore how the journey goes 'outside' your current product scope . Look for where you can provide value to your client base . Do this through so-called primary and secondary research. Primary research Primary research is direct.